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Contact us

Contact us

County Hall

Walton Street, Aylesbury, Buckinghamshire HP20 1UA

Telephone: 01296 395000 Monday to Thursday 9am-5.30pm and Friday 9am to 5pm.

Next Generation Text Service (NGT) - If you can’t hear or speak on the phone we can help you: 18001 08453708090

Email: customerservices@buckscc.gov.uk

Reception: Monday to Friday 8.30am-5.30pm

We are closed on bank holidays.

County Hall location map

View video: Our services and help for the Deaf or Hard of Hearing customers

Emergency numbers

Office hours are 9am-5pm Monday to Friday.

Highways - report dangerous faults or flooding

  • In office hours: 01296 382416
  • Out of hours: 01296 486630

Social care

  • To report abuse: 0800 137915
  • Out of hours emergency: 0800 9997677

If you have a medical emergency, please call 111.

If you feel someone may be in danger or a crime is taking place, please call 101.

Call recording

Our telephone system automatically records calls to Customer Services. We only use this for training and investigating complaints.