01296 395000 - Monday to Thursday 9am-5.30pm and Friday 9am to 5pm except Bank Holidays.
If you can’t hear or speak on the phone we can help you: 18001 0845 3708090
Next Generation Text Service (NGT)
County Hall, Walton Street, Aylesbury, Buckinghamshire HP20 1UA
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Reception: Open Monday to Friday 8.30am-5.30pm
We are closed on bank holidays.
View video: Our services and help for the Deaf or Hard of Hearing customers
Office hours are 9am-5pm Monday to Friday.
Highways - report dangerous faults or flooding
- In office hours: 01296 382416
- Out of hours: 01296 486630
- To report abuse: 0800 137915
- Out of hours emergency: 0800 9997677
If you have a medical emergency, please call 111.
If you feel someone may be in danger or a crime is taking place, please call 101.
Our telephone system automatically records calls to Customer Services. We only use this for training and investigating complaints.