COVID-19 guidance for waste services
Please check the Coronavirus: Waste Services page regularly for updates, services may be changed with short notice.
Due to the developing situation and latest advice regarding COVID-19, waste services are currently operating with a reduced number of staff.
Household recycling centres
All recycling centres have now reopened on the usual summer opening days and hours.
We have changed how we operate the sites to keep everyone safe. Before you visit our sites please:
- Only visit if you cannot store your waste or use another disposal method such as the kerbside service.
- Bring proof of address. Only Buckinghamshire residents are able to use all the sites. Slough Borough Council residents are able to use Langley and Burnham sites only.
- Check waiting times online and don't arrive before the sites open.
- Remember social distancing measures are now in place, this also means no assistance for unloading can be provided.
- Only allow one person out of the vehicle whilst on site.
- Come back another time if the site is busy. Long queues can cause traffic and block access to homes and businesses.
All waste services remain stretched as more waste is produced at home so we are asking residents to try and help the crews wherever possible by:
- Lightening the load - We know it's been a while since we collected, but please avoid squashing garden waste down and overfilling the bins. Otherwise your bin may become too heavy for our collection vehicle to lift safely.
- Put your bin out early - We may have to change the order we collect bins so may arrive earlier than usual
- Leave them out - The rounds are taking much longer so crews may visit your property later than usual
- Remember we will be back in a fortnight - We will be back again so you can leave some garden waste until next time. Please do not present extra garden waste next to your bin.
As the garden waste service resumes residents are asked not to leave any garden waste next to the bins as it will not be collected. If garden waste has been stored in bags, please remove them before putting in the bin.
Residents who pay for their garden waste service will receive an extension to their current contract or a reduced price renewal equal to the length of the disruption, more information here
If you have garden waste to get rid of, you can always try home composting. It’s a great alternative and there are many ways to get started.
Food waste recycling
Food waste collections are running across the county. Residents should put their food waste recycling bins out for collection each week on their usual collection day. Residents can home compost their veg peelings, tea bags, fruit cores and more to reduce their food waste - find out more here. You can also find tips on reducing your food waste which saves your pocket and the planet.
General rubbish collections
General rubbish and clinical waste collections will always be a priority. So we ask that residents carry on putting your general rubbish bin out on your usual collection day. Please do not put garden waste, recycling or other items in this bin as this will increase the strain on already stretched service.
Helping our crews
Despite many staff off work our crews are working hard to reduce the disruption to services wherever possible. During this time, we ask residents to act responsibly and not place items such as DIY waste, or recycling into their kerbside general rubbish collection. This will take up space in the collection vehicles needed for general household rubbish.
Many more of us are at home during the day which means more cars are too. Please think about the collection crews when parking to save delays.
Using a private company to take your waste
It is likely that private waste companies are experiencing the same issues with staff absence as the Council. If you use a private company or contractor to dispose of your waste, please keep a safe distance apart from other people and ensure they will dispose of your waste responsibly.
Household waste and the coronavirus
Only personal waste like tissues, and cleaning waste like disposable cloths is thought to pose a risk.
When cleaning you should use your usual household products, like detergent and bleach as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces.
Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste within your home and not in communal areas. This should be put aside for at least 72 hours before being put in your usual external household bin.
Other household waste and recycling can be disposed of as normal.
If storage for at least 72 hours is not appropriate, contact your district council; they will supply you with orange clinical waste bags for you to place your bags into so the waste can be sent for appropriate treatment.