What TfB does
Acting on behalf of Buckinghamshire County Council as highway authority, Transport for Buckinghamshire (TfB) is responsible for maintaining over 3200km of highway throughout the county...
As well as repairing carriageway defects, TfB is also responsible for maintaining a wide and varied list of assets.
Details of all our service delivery principles can be found here.
What TfB will do for you – ‘Our Pledge’
We put safety first in everything we do
Repairs are prioritised based on risk, and we have teams available 24 hours a day, seven days a week. The highway is also inspected on a regular basis – that’s roads, pavements, streetlights, bridges and gullies – to find any safety issues in need of attention. The full Highway Safety Inspection Policy can be found here.
Our service levels for repairs on the highway are;
- Emergency repairs – made safe within 2 hours, with a permanent repair planned for a later date
- Depending on the severity of the repair needed, other repairs are completed within either 2, 5 or 28 days
- Some repairs will be considered for future programmes of planned maintenance works
All issues reported to us are reviewed within 10 days. Please be aware that not every defect on the highway requires repair. If you consider it to be dangerous or an emergency, please call us on 01296 382416 (9am – 5.30pm Mon – Thurs, 9am – 5pm Friday) or 01296 486630 (out of hours and weekends).
We act professionally
We employ the right people, to do the right job at the right time, using the right materials.
By adopting a strategic approach to managing the highway, we balance day-to-day maintenance with longer term improvements.
We will keep you involved
We will provide clear, up-to-date and relevant information about our work, as well as providing the tools for you to report issues to us.