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Fed up with potholes – we are too!

Government funding cuts and pressures from other services such as social care means there isn’t enough money to pay for all the work which needs doing on our roads.

However, a new single council for Buckinghamshire would save at least £18m per year – money which the new council could decide to put into more road resurfacing.

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Claim for damage

You can make a claim for damage to yourself, your vehicle or property if the incident that caused the damage occurred on highways maintained land or an area under the responsibility of the Council. 

You will need to fill in a claims incident form.

To make a claim you will need:

  • Exact details of the incident (location, time, weather)
  • Insurance policy details for your vehicle
  • Photographs of the cause of accident and damage (if safe to do so) *
  • Vehicle documents if claiming for damage to a vehicle - V5 registration (log book) *
  • Your National Insurance number and details of any treatment you sought (if personal injury claim)

If relevant, you may also need to provide:

  • Witness details
  • Police incident reference number
  • Vehicle details including mileage 
  • Invoices for repairs *
  • Receipts for tyre damage *

It takes approximately 20 minutes to make a claim.

Make a claim

* We recommend that these documents are available as a PDF or similar format before completing the form.

We may request additional documentation such as an MOT certificate or insurance evidence at a later date.

If you are claiming for more than one incident you will need to submit a separate claim form for each.

Please think carefully before making a claim against the council. Your claim will only be successful if the Council can be proven to be negligent.

There may be occasions where we are not responsible for the location/ defect that caused your incident and in those instances, your claim will be re-directed to a Third Party such as a Utility Company, Private Land Owner or approved Contractor

Help us to improve Buckinghamshire County Council

Don't include personal or financial information like your National Insurance number or credit card details.