What TfB maintains

We are responsible for maintaining:

• over 6000 signs and bollards
• 3,200 km of roads
• 2,480 km of footpaths
• 28,000 streetlights
• 79,000 gullies
• 335 traffic signals
• over 500 bridges 

See details of all our services.

'Our Pledge'

• Emergency repairs – made safe within 2 hours, with a permanent repair at a later date
• Depending on the repair needed, other repairs are completed within either 2, 5 or 28 days
• Some repairs will be put on future planned works

Please be aware that not every defect requires repair.

Emergencies please call
01296 382416 (9am – 5.30pm Mon – Thurs, 9am – 5pm Friday)
01296 486630 (out of hours and weekends)

We are putting safety first:

• by doing the most critical repairs first
• by being available 24/7
• by regularly inspecting the entire network 

Working on it:

• by employing the right people for the right job, using the right materials
• by doing day-to-day repairs with long term plans
• by doing what we have promised

Keeping you involved:

• by giving up-to-date information
• by giving you the tools to report issues 
• by taking your opinion into account and listening, evaluating and acting

We ask:

• that all our staff are treated with respect
• that you use our website to report problems