Flood procedures

Be flood aware. Find out when floods are forecast and what to do #Prepare.Act.Survive.

Flood risks in your area, and what to do in a flood.

What TfB maintains

We are responsible for maintaining:

  • over 6000 signs and bollards
  • 3,200 km of roads
  • 2,480 km of footpaths
  • 28,000 streetlights
  • 79,000 gullies
  • 335 traffic signals
  • over 500 bridges 

See details of all our services.

'Our Pledge'

  • Emergency repairs – made safe within 2 hours, with a permanent repair at a later date
  • Depending on the repair needed, other repairs are completed within either 2, 5 or 28 days
  • Some repairs will be put on future planned works

Please be aware that not every defect requires repair.

Emergencies please call
01296 382416 (9am – 5.30pm Mon – Thurs, 9am – 5pm Friday)
01296 486630 (out of hours and weekends)

 

We are putting safety first:

  • by doing the most critical repairs first
  • by being available 24/7
  • by regularly inspecting the entire network 

Working on it:

  • by employing the right people for the right job, using the right materials
  • by doing day-to-day repairs with long term plans
  • by doing what we have promised

Keeping you involved:

  • by giving up-to-date information
  • by giving you the tools to report issues 
  • by taking your opinion into account and listening, evaluating and acting

We ask:

  • that all our staff are treated with respect
  • that you use our website to report problems

 

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