Statutory Undertakers

Statutory Undertakers (SA) are licensed by the government to work on the public highway. This includes the roads, verges, footways under the New Roads and Street Works Act 1991.

They include all utilities:

  • electricity
  • gas
  • water
  • telephone
  • cable  


We monitor the activities of SA's by inspecting the works at various stages. They are codes of practice which cover:

  • Reinstatement of openings in highways
  • Co-ordination of street works and works for road purposes and related matters
  • Measures where equipment is affected by major works
  • Works Inspections


Problem solving

There is a two year period on works carried out. If a complaint is made about the work within this period, we will make more checks. If the company is required to put it right, the period then begins again.

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