Statutory undertakers are organisations licensed by the government to work in the roads, verges, footways under the New Roads and Street Works Act 1991. They include all utilities electricity, gas, water, telephone, cable telephone and television etc.
We monitor a percentage of the activities of statutory undertakers by inspecting the works at various stages of construction. They are regulated by codes of practice which cover the following:
- Reinstatement of openings in highways
- Co-ordination of street works and works for road purposes and related matters
- Measures necessary where equipment is affected by major works
- Works Inspections
There is a two year guarantee period on works carried out. If a complaint is made about the standard of the work within this period, we will make additional check and the company may be required to put it right. The period then begins again.