Flood procedures

Be flood aware. Find out when floods are forecast and what to do #Prepare.Act.Survive.

Flood risks in your area, and what to do in a flood.

Operator contacts and service Information

Public transport or report a bus stop fault please use our Contact Us form.

Always go to the operator first see the contact details below.  

Most bus services in Buckinghamshire are run commercially by bus operators which means not under contract to the council. We have no powers over the routing, timetables,  or day to day quality of these services. The regulator for commercial bus services is the Traffic Commissioner, part of the Driver and Vehicle Standards Agency

If the bus company does not resolve your complaint, you may wish to contact Bus Users UK a who offer an independent review of complaints.

Bus Users UK
Terminal House
Shepperton
TW17 8AS

0300 111 0001
enquiries@bususers.org

Legislation allows us to subsidise buses which cannot run at a profit but are seen to be socially necessary for the community. There is local discretion as to the level of service we can provide and this must be achieved within the limited funding we have. These services are provided under contract to us by various bus operators. We do not run services ourselves, own the buses or employ the drivers. In many cases, only part of a service is contracted such as late evening or Sunday journeys. To find out if your service is contracted please see your route timetable. Services have 'Operated under contract to Buckinghamshire County Council' written at the bottom of the timetable. 

Journey planning

If you know your bus service number, please visit our bus timetables page.

Alternatively plan a journey with Traveline  0871 200 22 33 
Calls cost 12p plus your phone company's access charge

To plan a trip by rail visit: National Rail  03457 48 49 50

 

Bus operators

Name

Address

number

Web/email address

Arriva the Shires

Customer Services

Arriva the Shires and Essex

FREEPOST ANG 7624

Luton

Bedfordshire

LU4 8BR

0344 800 4411

www.arrivabus.co.uk

 

customerservice@arriva.co.uk

 

 

Beaconsfield Community Bus

Beaconsfield Town Council
Town Hall

Penn Road
Beaconsfield,

HP9 2PP

01494 672987

(Beaconsfield Advisory Centre)

project.admin@beaconsfieldtowncouncil.gov.uk

Carousel Buses

Unit 2 Hughenden Avenue

High Wycombe

HP13 5SG

01494 450151

www.carouselbuses.co.uk

 

info@carouselbuses.co.uk

 

Courtney Buses

22 Ivanhoe Road

Hogwood Industrial Estate

Finchampstead

Wokingham

Berks

RG40 4QQ

0118 973 3486

www.courtneybuses.com

 

info@courtneybuses.com

 

First

283 Empress Road

Southampton

Hampshire

SO14 0JW

0333 014 3530

www.firstgroup.com/about-us/contact-us

 

firstsouthuk@firstgroup.com

 Harlequin Travel

 Veolia Site

Wycombe Air Park

Clay Lane

Marlow

Bucks

SL7 3DJ

01494 444551

 

admin@harlequintravel.co.uk

 

Langston & Tasker

23 Queen Catherine Rd

Steeple Claydon

Buckingham

MK18 2PZ

01296 730347

 

National Express

4 Vicarage Road

Edgbaston

Birmingham

B15 3ES

08717 818179

www.nationalexpress.com

travelcare@nationalexpress.com

Red Eagle

The Blinking Owl Garage,

Oxford Road,

Dinton,

Aylesbury, HP17 8TT

01296 747962

info@redeagle.org.uk

 

www.redeagle.org.uk

 

Redline Buses

Redline Buses Ltd

International House
3 Griffin Lane
Aylesbury
HP19 8BP

01296 426786

www.redlinebuses.com

 

office@redlinebuses.com

Red Rose Travel

Customer Services

Red Rose Travel

Blinking Owl Garage

Oxford Road

Dinton

Aylesbury

HP17 8TT

01296 747926

www.redrosetravel.com

 

office@redrosetravel.com

 

 

Risborough Area Community Bus Risborough Area Community bus, C/o Hypnos, Longwick Road Princes Risborough. HP27 9RT 07941 963097

www.racb.co.uk 

racb@talktalk.net

Stagecoach

For X5 Bus only:

All Hallows Bus Station
Bedford

MK40 1LT

 

For 80, 83, 91 buses:

Stagecoach Midlands

Main Road

Far Cotten

Northampton

NN4 8ES

 

 

 

01234 220 030

 

 

 

 

01604 67 60 60

bedford.enquiries@stagecoachbus.com

 

 

 

midlands.enquiries@stagecoach.com

 

 

 

 

www.stagecoachbus.com

Star Travel

19 Kings Road

Aylesbury

HP21 7RR

01296 422225

 star-travel@hotmail.co.uk

 

Winslow  Community Bus

Winslow Youth Centre

Avenue Road

Winslow

MK18 3DJ

01296 715786

www.winslowbus.com

 

wdcbenquiries@btconnect.com

 

 Vale Travel

61 Fleet Street

Aylesbury

Bucks

HP20 2PA

01296 484348

www.valetravel.net

vale_travel@yahoo.co.uk 

Z & S Transport Ltd

Unit 5-9

Chamberlain Road

Aylesbury

HP19 8DY

01296 415468

 

 

office@zandstransport.co.uk

 

Rail contacts

Chiltern Railways

Customer Services

Banbury ICC

Merton Street

Banbury

Oxfordshire

OX16 4RN

03456 005 165

 

www.chilternrailways.co.uk

 

London Northwestern

2nd Floor

St Andrew's House, 18-20 St Andrew St, London,

United Kingdom, EC4A 3AG.

0333 311 0006

www.londonnorthwesternrailway.co.uk

 

 

 

Great Western Railway

GWR Customer Support

FREEPOST

RSKT - AHAZ - SLRH

Plymouth

PL4 6AB

0345 7000 125

www.gwr.com

 

GWRfeedback@GWR.com

 

National Rail Enquiries

Freepost RSEH-TBGE-HBJJ
Customer Relations
National Rail Enquiries
Plymouth
PL4 6AB

03457 48 49 50

www.nationalrail.co.uk

 

London Underground (TFL)

TfL Customer Services
4th Floor
14 Pier Walk
London
SE10 0ES

0343 222 1234

www.tfl.gov.uk

 

enquire@tfl.gov.uk

 

 

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