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Apply for or renew an Older person's bus pass

The concession is now awarded in line with the pensionable age of woman, whether you are male or female. You can check whether you are eligible by using the web site.

Bus passes are valid nationally:

  • anywhere in Buckinghamshire from 9am to 11pm Monday to Friday
  • anywhere in the country from 9.30am to 11.00pm Monday to Friday
  • all day at weekends

Please be aware that presenting your bus pass to the Electronic Ticket Machine when it is with another card containing a microchip (such as a bank card or Oyster Card) may prevent it being accepted. Please keep your Bus Pass away from other cards when placing it on the Ticket Machine.

First time applications

To apply online you'll need:

  • an email address
  • your National Insurance Number
  • a passport-style photograph


Alternatively you can apply using the application form, which can be posted to:

Concessionary Bus Pass Team
BCC Council Offices
Easton Street
High Wycombe
HP11 1NH

You will need to include a signed photocopy of your passport or birth certificate (please do not send original documents) and proof of residence.

For more information please call  01494 586539 alternatively you can email us at


Renewing an existing pass

If your bus pass expires within the next 90 days you can renew now call our automated phone line 01296 873011 or the online portal below, please note you will need:

  • Your existing bus pass 
  • Your National Insurance number

You can choose to use the photograph we already have. If your pass has expired you can renew using these methods up to 180 days from the expiry date. 


If your bus pass has expired more than 180 days ago, or your home address has changed since receiving your last pass you will not be able to renew using the above methods. Please contact the Bus Pass team on 01494 586539 or


Replacing a lost or stolen pass

If your pass has been lost or stolen please download and fill in the replacement pass form. There is a £10 charge to replace a lost pass. Please return to:

Concessionary Bus Pass Team
BCC Council Offices
Easton Street
High Wycombe
HP11 1NH

Help us to improve Buckinghamshire County Council

Don't include personal or financial information like your National Insurance number or credit card details.