Coronavirus support and information
Local information on coronavirus, including service changes, business support, how to get help and vaccinations.Customer charter for digital support
Our staff are happy to help with your enquiries in line with our customer charter for digital support.
Library staff will:
- Encourage people to gain basic digital skills
- Promote access to information online
- Recommend and direct people to well-known online services and websites
- Maintain confidentiality
- Support people with their next steps in becoming confident computer and internet users
Library staff cannot:
- Advise people what information they should input into an online form
- Provide expert advice about life essential needs
- Complete an online form on behalf of someone
- Trouble-shoot all digital technical queries