Pay for a school bus pass
You can pay for a school bus pass online, using a credit or debit card.
You will need:
- your Routewise customer number (the 4 or 5 digit reference number on your letter).
The first time you buy from us you will need to create an account. This means you can check the progress of your payment and speed up future payments.
It takes less than 5 minutes to pay for the bus pass.
You can also apply to pay by Direct Debit.
Refunds / Cancellations
Under the revised terms and conditions for a paid-for transport place, if a Direct Debit is cancelled or a refund requested for a paid-for transport place that you no longer require, you will need to pay for the remainder of the full term that you cancel in or have paid for. Where you have opted to pay for your place on a half termly basis and do not renew your place, you will not be required to pay for that second half term.
Complete the refund request form (PDF) and send to:
Client and Public Transport
Requests are reviewed on a case by case basis.