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Paid for school transport places

1. Paid for school transport places

We may be able to offer paid-for places on our existing routes where places are available.

Please see below link for the current 2017/18 academic year fares chart. Please see the links below for How to apply for a place.

Paid for places fares 2017-18

If you wish to apply for a paid-for place for the 2017/18 academic year please see the links below for How to apply for a place.

How to apply for a place:

  1. Check the boarding points for school buses
  2. Complete the paid-for school transport form

How we allocate your child's place

Once we receive your form, your child will be added to the paid-for transport waiting list. We regularly review and offer any spare seating available. The waiting list operates on a first come first served basis (where a sibling is already travelling on the same transport and this is indicated on the application form, preference to travel together will be given where possible. There is no need to contact the team to check progress of your application. 

Your child's place is not guaranteed. Due to the amount of applications we receive, if you do not keep up to date with your payments your place may be offered to another child. See the Terms and Conditions of Transport.

Payment must be made before your child travels.

Pay

Please note we do not provide 'paid-for' passes for local public bus service where tickets can be bought directly from the bus company. For more information on public bus routes and operators see our local bus timetables page or plan a journey on Traveline.

Paid for places fares for academic year 2017-18

Following a review of the 2016/17 fares, a small 5% increase to the annual fares has been agreed. This has then been apportioned across the termly and half termly fares with the charge added to these to cover the production and sending out of the additional passes throughout the year.

Please see the 2017/18 academic year fares chart which incorporates these changes 

Paying for your school bus pass

Pay securely using your debit or credit card. You need your Routewise customer number (the 4 or 5 digit reference number on your letter).

The first time you buy from us you will need to create an account. This means you can check the progress of your payment and speed up future payments.

Lost or damaged tickets

Your school may issue you with a temporary 5 day pass while you are waiting for a replacement pass. Contact your school reception.

Apply online for a replacement ticket

By post:

Send your child’s name, date of birth and £13 replacement fee to:

Client and Public Transport
Buckinghamshire County Council
County Hall, Aylesbury HP20 1YZ

Cheques should be made payable to Buckinghamshire County Council.

Emergency tickets are not available before the issue of a travel pass.

Contacts

For enquiries on bus boarding and alighting points, discretionary travel, 16+ renewals, bus passes or any concerns in relation to the transport operator:

Tel: 01296 387439 - open 8am term time, 9am non-term time

(this is not a line to discuss free entitlement to transport, you will need to contact the Admissions and Transport Team using the Contact Us form)

Refunds/Cancellations

Under the revised terms and conditions for a paid-for transport place, if a Direct Debit is cancelled or a refund requested for a paid-for transport place that you no longer require, you will need to pay for the remainder of the full term that you cancel in or have paid for. Where you have opted to pay for your place on a half termly basis and do not renew your place, you will not be required to pay for that second half term.

Complete the refund request form (PDF) and send to:

Refunds
Client and Public Transport
County Hall
Aylesbury
HP20 1YZ

Requests are reviewed on a case by case basis.

Downloads 

2. Pay by Direct Debit

If you wish to pay for your annual BCC school transport bus pass by 8 monthly direct debits you will need to follow this process:

Renewal offers

Where you have received an offer to renew your paid-for place on BCC school transport please:

  • Complete the Direct Debit mandate form that was sent with your renewal offer letter
  • Then sign and date the renewal offer letter and return it with the completed Direct Debit mandate to Client Transport for processing
  • Note: If you have previously been paying by Direct Debit for a paid-for place and already have a Direct Debit mandate set up, then you will need to tick the box on the offer letter confirming the details are correct.

New offers

Following your application for a paid-for place on BCC school transport, if we are able to offer a place on transport we will send you an Offer of Paid-For School Transport Form.

  • You must complete the new offer form sent to you fully
  • Complete the Direct Debit mandate form that was sent with your new offer form
  • Then sign and date the new offer form and return it with the completed Direct Debit mandate to Client Transport for processing
  • Offers are made prior to the start of the school year and during the Autumn term, according to the timescales on how places are allocated 
  • Note: If you have previously been paying by Direct Debit for a paid-for place and already have a Direct Debit mandate set up, then you will need to tick the box on the offer letter confirming the details are correct.

Direct Debit Payment months

The months your first and final 8 monthly direct debit payments are made will depend on when you are offered a renewal or new paid-for place on school transport:

Offer round

Initial month of payment (1st / 17th)

Final month of payment

Renewals

September 2017

April 2018

Round 1

September 2017

April 2018

Round 2

September 2017 / October 2017

April 2018 / May 2018

Round 3

November 2017

June 2018

Places on school transport from Round 3 offers will commence from the start of the second half of the Autumn Term. Therefore the total annual charge split over the 8 monthly payments will be reduced by the 7 weeks of the first half of the autumn term.

Direct Debit agreement

The following terms and conditions are agreed to as part of accepting to pay for your child's paid-for place over 8 monthly direct debit payments:

  • By renewing your child's transport, you agree that you have read and understood the full Terms and Conditions of Transport and also the Behaviour Protocol which are available under Downloads on the Buckinghamshire County Council (BCC) School Transport website: www.buckscc.gov.uk/schoolbuspass
  • If you fail to pay any unpaid amount, or you cancel the direct debit mandate, you will be liable to pay the remaining unpaid amounts for the remainder of the term you have cancelled it in. The transport pass for your child(ren) will become invalid and will be withdrawn.
  • No replacement or future pass(es) will be issued by Buckinghamshire County Council for your child(ren) until any debt owing is repaid. 
  • BCC reserve the right to disallow you from making any future application for payments, where a previous request to make payments has failed, even when the debt owing has subsequently been repaid.

3. How places are allocated

18/19 Paid-for school transport

Information regarding how places are allocated for the next academic year 18/19 will not be provided until February 2018.

Please note that any paid-for applications for transport starting in September 2018, received before the paid-for waiting list opens for the next academic year at the start of March 2018, will not be accepted

Renewals

If you already travel on a Paid-for transport service we will write to you on the 19 May 2017 with an offer of renewal, or with details of the options available for year 11 pupils. You will need to accept this offer and pay by the 12 June 2017 in order to secure the place. A new pass will be sent out by the 29 July 2017. If your child does not secure a place at the school after you have paid for your renewal, you can cancel transport 1 September 2017 and you will be eligible to apply for a refund.

If you do not accept the offer by the 12 June 2017 you will be removed from transport for the 2017/18 academic year and the place will be offered to another pupil on the waiting list. You will be able to make a new application at any time afterwards which will be handled in line with the process for new applicants and subject to availability.

Paid-for transport applications for the 2017/18 Academic year

New applicants for a paid-for place on school transport will need to complete the Paid-For School Transport Form. You will receive an email confirmation and your child will be added to our transport waiting list. The waiting list operates on a first come first served basis (where a sibling is already travelling on the same transport and this is indicated on the application form, preference to travel together will be given where possible

If we are able to offer a place we will send you an Offer of Paid-For School Transport Form which you must then complete and return to us by post prior to the deadline on the form.

There will be two rounds of offers made prior to the start of the school year and one further round during the Autumn term.

If you have not been offered a place in either Round 1, Round 2 or Round 3 of the process, your request will remain on the waiting list. We regularly review this list throughout the year and offer any spare seating available. There is no need to contact the team to check progress of your application.

Timescales for paid-for transport applications - Summer 2017

Process Date
Paid-for waiting list open for 2017/2018 3 March 2017
12:00 Midday
   
Renewals   
Renewal offers and year 11 sent out  19 May 2017
Renewals payment deadline 12 June 2017
Renewed passes sent out  By 29 July 2017
   
Round 1  
Cut off for the paid-for applications to be processed 12 June 2017
Paid-for offers and rejections sent out (please allow 3-5 working days for postal delivery) 27 June 2017
Paid-for payment deadline 19 July 2017
Paid-for passes sent out By 11 August 2017
   
Round 2  
Cut off for the Paid-For applications to be processed 24 July 2017
Paid-for offers and rejections sent out (please allow 3-5 working days for postal delivery) 31 July 2017
Paid-For payment deadline 21 August 2017
Paid-for passes sent out By 30 August 2017
   
Round 3  
Cut off for the Paid-For applications to be processed 13 September 2017
Paid-for offers and rejections sent out (please allow 3-5 working days for postal delivery) 18 September 2017
Paid-For payment deadline 9 October 2017
Paid-for passes sent out By 18 October 2017