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Data Protection

1. Information charter

How we handle your information

We need to handle personal information about you so that we can provide services for you or services that may affect you. This is how we look after that information.

When we ask you for personal information, we promise to:

  • Make sure you know why we need it
  • Only ask for what we need, and not to collect too much or irrelevant information
  • Protect it and make sure nobody has access to it who shouldn’t
  • Let you know if we share it with other organisations to give you better services – and if you can say no to sharing the data
  • Make sure we don’t keep it longer than necessary
  • Not make your personal information available for commercial use without your permission.

In return, we ask you to:

  • Give us accurate information, and
  • Tell us as soon as possible if there are any changes, such as a new address.

This helps us to keep your information reliable and up to date.

You can ask us for more information on:

  • How to find out what information we hold about you and how to ask us to correct any mistakes
  • Agreements we have with other organisations for sharing information
  • Circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime
  • Our instructions to staff on how to collect, use and delete your personal information
  • How we check the information we hold is accurate and up to date, and
  • How to make a complaint

Contact us:

Data Protection Officer
Buckinghamshire County Council
County Hall
Walton Street
Aylesbury
Bucks
HP20 1UU

01296 395000
foi@buckscc.gov.uk

In abiding by these commitments we are following the requirements of the Data Protection Act 1998 and the Freedom of Information Act 2000.

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 54 57 45 Fax: 01625 524510.

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Last updated: 9 February 2018

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