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Contact us

Contact us online

You can use our webchat (look for the chat with us logo on the right hand side of the page)

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

Alternatively, If you have a question or comment, you can send it to us here:

Contact us form

To get in contact with a service please see our list of Email addresses.

What will happen next:

To help us deal with your enquiry as quickly as possible please include the following details:

  • your name
  • your email address
  • your enquiry or message

Alternative ways to contact us

If you can't access the online form you can contact our customer service centre by:


Telephone: 01296 395000

You can call us:

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

If you can't hear or speak on the phone we can help you: 18001 01296 395000
Next Generation Text Service (NGT)


Find out how to make a complaint

In an emergency

You can call us in an emergency with concerns about the safety of children or older people, or dangerous problems on roads and pavements. 

Visit us at County Hall

Our main office is County Hall in Aylesbury. You can visit us if you have an appointment with a councillor, someone who works at the council or with a Registrar. 

Reception is open:

  • Monday to Thursday 8.30am to 5.30pm
  • Friday 8.30am to 5pm

We are closed on bank holidays.

Buckinghamshire County Council
Walton Street

HP20 1UA

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