School transport for September 2019

The second round of paid for transport offers are now being processed. Offers and unsuccessful notices will be emailed by 7:30pm on Friday 20 September.

All temporary travel passes have been renewed to run until your child’s permanent pass is received. Permanent passes will be received between November and December. Students should collect their new temporary travel passes from school by Wednesday 18 September.

You can check your child's bus stop, route and timetable online. You can also read our latest school transport update.

Contact us

Online

You can use our webchat (look for the chat with us logo on the right hand side of the page):

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

Alternatively, If you have a question or comment, you can complete our online form.

Contact us form

To get in contact with a specific service, please see our list of email addresses.

To help us deal with your enquiry as quickly as possible please include the following details:

  • your name
  • your email address
  • your enquiry or message

 

Phone

If you can't access the online form, you can contact our customer service centre.

Telephone: 01296 395 000

You can call us:

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

If you can't hear or speak on the phone we can help you: 18001 01296 395000
Next Generation Text Service (NGT)

 

Visit us

Our main office is County Hall in Aylesbury. You can visit us if you have an appointment with a councillor, someone who works at the council, or with a Registrar. 

Buckinghamshire County Council
Walton Street
Aylesbury
HP20 1UA

Reception is open:

  • Monday to Thursday 8.30am to 5.30pm
  • Friday 8.30am to 5pm

We are closed on bank holidays.

 

Complaints

Find out how to make a complaint

 

In an emergency

You can call us in an emergency with concerns about the safety of children or older people, or dangerous problems on roads and pavements. 

 

 

 

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