Compliments, Complaints and Suggestions
At Buckinghamshire County Council we will always do our best to offer you a great service but we also recognise that there is always room for improvement.
We value your compliments, complaints or suggestions to help us to learn and improve our services
Use this form to report a general highway issue i.e. "to fix a pothole or report a faulty streetlight".
Compliments and suggestions
If you want to tell us about something good that has happened or if you have any suggestions about how we can improve our services we want to hear from you
If you have a complaint, please let us know and we will do our best to resolve the issue. We want to learn from our mistakes so we can prevent similar problems in the future.
This is for general complaints however there are separate processes for:
- Adult Social Care Complaints
- Children Social Care Complaints
- Complaints about Councillors
- Complaints about Pensions
- Complaint about a School
- Disputing parking tickets (PCN)
- How to make a claim for damage
- How to make an Education Appeal
Alternative ways to contact us
If you cannot access our online form and want to make a compliment, complaint or suggestions then please contact us at:
Compliments & Complaints Team
Buckinghamshire County Council
Tel: 01296 387844