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Compliments, Complaints and Suggestions

At Buckinghamshire County Council we will always do our best to offer you a great service but we also recognise that there is always room for improvement.

We value your compliments, complaints or suggestions to help us to learn and improve our services

 Report it

Use this form to report a general highway issue i.e. "to fix a pothole or report a faulty streetlight".

Report it

Compliments and suggestions

If you want to tell us about something good that has happened or if you have any suggestions about how we can improve our services we want to hear from you

Compliments and suggestions


If you have a complaint, please let us know and we will do our best to resolve the issue. We want to learn from our mistakes so we can prevent similar problems in the future.

This is for general complaints however there are separate processes for:


Alternative ways to contact us

If you cannot access our online form and want to make a compliment, complaint or suggestions then please contact us at: 

Compliments & Complaints Team
Buckinghamshire County Council
County Hall
HP20 1UA

Tel:  01296 387844


Visit us in person


Additional information

Help us to improve Buckinghamshire County Council

Don't include personal or financial information like your National Insurance number or credit card details.