1. Contact us and making a referral
Tel: 01296 383962
When communicating with the First Response Team electronically, initials should be used in both the subject line and the body of the email. Keep details of sensitive personal data to a minimum. Where possible use secure email addresses (GCSX).
Making a referral
Referrals are assessed to check the seriousness and urgency of the concerns and whether Section 17 and/or Section 47 of the Children Act 1989 apply. We ensure the referral reaches the appropriate team for assistance in a quick and efficient manner.
Where the threshold for Children's Social Care is met, we will progress the referral and forward it to the relevant social work team.
Where concerns do not meet this threshold you will be directed to early help provision/universal services or other specialist services.
We can also provide appropriate advice and consultation directly to you as a family or as a professional when required.