Reablement Service

Reablement is a programme of short-term assessment and support designed to help you regain or maintain your independence.

Reablement builds on what you can do and supports you to regain your skills, confidence and independence to remain in your own home.

Reablement is a free service for a short period. This can be just for a few days or up to a maximum of six weeks, depending on your needs.

Reablement aims to maximise your independence, choice and quality of life.

How does Reablement work?

Reablement is about helping you to regain confidence and ability to do things for yourself, rather than doing things for you.

The overall goal is to help you to achieve your maximum potential for independence and wellbeing.

The type of support provided is tailored to your individual assessed needs. For example:

  • Support with personal care such as washing and dressing
  • Practical support with preparing meals, support with household tasks and managing money and paying bills
  • Maintaining, regaining social relationships and accessing the wider community 
  • Support you to take your medication as prescribed including the use of assistive devices where possible
  • Providing equipment or assistive technology with help to understand how to use it
  • Working with you to regain mobility, strength and confidence - with support and encouragement
  • Finding practical solutions to problems that may be reducing your independence.

Who is Reablement for?

The service is for anyone over the age of 18 who, following an initial assessment, will benefit from a period of Reablement. The majority of adults seeking support from Buckinghamshire County Council's adult social care services will be expected to have gone through a reablement assessment and support service before considering any longer term care and support services.

Reablement can help people who need support in their daily lives to maintain independence. There are many reasons why people may find it more difficult at particular times in their lives, for example:

  • Loss of confidence after a stay in hospital
  • Illness or disability
  • Accident such as a trip or fall
  • Loss of an unpaid carer

Reablement is not suitable for:

  • people who already have a long term care provider or people who have a serious illness which requires specialist care.
  • people who require significant palliative and/or end of life care
  • people with significant cognitive impairment and unable to follow guidance and/or
  • instructional support to work towards achieving their goals.
  • people with severe and advanced neurological or medical conditions
  • where it is obvious, based on an initial assessment that there will be no therapeutic benefit from a period of Reablement

How to access the service

Any professional can refer you to Reablement such as a GP, social worker, therapist or nursing staff; both in a hospital setting and those based in the community

Alternatively, if you think that you or a member of your family may benefit from a Reablement assessment, you can contact Buckinghamshire County Council's Community Response and Reablement Team on 01296 383204

Our Team

Our Reablement workers are fully trained and regularly supervised. This means we make sure they are able to provide you with a high quality, safe service that meets your needs and helps you to achieve the best outcome possible. Your personal assessment and reviewing officer will keep in regular contact with you, will monitor your progress and discuss options for the future with you.

What you can expect from our service

Our Reablement service operates 365 days a year between 7am and 10pm.

There is no defined period of time for a Reablement programme, for some people a few days or weeks is sufficient, for others it may be as much as six weeks before achieving the set goals. However, Reablement is not expected to last beyond six weeks unless, by exception it is agreed by your assessment and reviewing officer that an extension would make a significant improvement in regaining independence and quality of life.

Due to the nature of the service we are unable to offer set times for our Reablement workers to visit; the exception would be timed medication requirements.

There will be a team of Reablement workers supporting you so you may not see the same Reablement worker at every visit.

An assessment and reviewing officer will visit you to agree what support you need and how we will provide this, we will discuss with you what your goals are and work out a programme to help you achieve them.

A detailed support plan and risk assessment will be completed for the Reablement workers to follow and work with you to reach your goals.

The assessment and reviewing officer will have regular meetings with you and your family/carers to see how you are getting on and to review your planned support.

Will I have to pay for Reablement?

Whilst your social care needs are being assessed, you will not be charged for your Reablement support (this can be from a few days or up to a maximum of six weeks).

If, in discussion with you we believe that you have longer-term needs, we will request an assessment of your needs is carried by a social worker to determine whether you are eligible for care and support services provided by the County Council.

If, following a needs assessment and financial assessment, you are eligible for long term care and support services, then the County Council will create a care plan detailing how your needs will be met.

Any care and support services provided by the County Council are means tested, so you may have to pay a contribution towards your care package. If you continue to receive support from the Reablement team after you have completed your Reablement goals plan, you will be charged in accordance with the Fairer Charging Policy set by the county council.

You can discuss this with your social worker, or if you don’t have one, for example you are a private funder, you may wish to discuss the matter with your assessment and reviewing officer or your representative.

What happens if I need on-going care?

If during your period of Reablement it is identified and agreed by yourself that on-going support will be required your assessment and reviewing officer will refer you to the adult social care team for an assessment.

Your Assessment and reviewing officer will ask you to complete a BCC "Statement of financial circumstances" a financial factsheet will be left with you for your information. If you need support to complete this please call the financial assessment team.

If you require on-going care and support services, you may have to pay a contribution towards the cost of care; this includes any support provided by the Reablement team after your Reablement service has ended, sometimes due to a delay in setting up a service with a home care provider.

If you have questions regarding paying for care, please phone: 01296 382222 or email


Contact the Reablement team

0300 777 2002
0300 777 1001

Linzi Smailes Reablement Registered Manger:
Nancy Browne- Reablement Service Manager:

Communities, Health and Adult Social Care at Buckinghamshire County Council
01296 383204

Compliments and Complaints team - Buckinghamshire County Council 
01296 387844

The Reablement service is regulated by the Care Quality Commission (CQC).

Telephone: 03000 61 61 61




Archived CQC Inspection Report - Buckinghamshire Care Reablement Service

  • Latest CQC inspection report: 6 December 2016
  • Overall: Requires Improvement 

CQC Inspection Report - Buckinghamshire Reablement Service
Download Reablement Fact Sheet
Discharge to assess (PDF)

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