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Policy and strategy - Care and Advice for Adults

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From: Care and Advice for Adults
Last updated: 20 September 2018

Our  Policies and Statements

Our policies govern the Council's provision of adult social care. These formal statements have been agreed by Councillors following due process, and the Council has a duty to comply with them.

The safeguarding adults at risk policy is a multi-agency commitment of organisations in Buckinghamshire to work together to safeguard adults at risk of harm as a result of abuse or neglect. Although the responsibility for the coordination of these arrangements lies with the County Council, the implementation of this policy is a collaborative responsibility, with multi-agency procedures centred on the individual adult.

The assessing and supporting your needs policy sets out the framework for assessment and review of a person's care needs. It covers the support planning phase and how the County Council ensures that it fulfils its duty to meet each person's eligible assessed needs.

The charging policy for Residential Services and the Charging Policy for Non-Residential Services detail the financial assessment criteria used to determine whether someone's circumstances entitle them to financial support from the County Council towards the cost of their care. The Charging Policy for Residential Services also sets out the conditions under which the Council will make a loan to a person with property assets under a deferred payment agreement for the purpose of paying for their residential or nursing accommodation.

The direct payment policy provides detailed information on how a person entitled to a financial contribution by the County Council towards the cost of their care may receive this through a direct payment, allowing them to select and pay for the care that most suits their own personal needs.

The moving between areas policy sets out the procedures that are followed to determine whether a person with eligible needs is a resident of Buckinghamshire, and to ensure continuity of care for people moving into or out of the county.

The managing provider failure policy sets out the procedures that will be followed and the measures put in place in the event of a provider of adult social care services in Buckinghamshire going out of business or otherwise failing to provide an adequate service. The policy seeks to ensure that each individual continues to receive the care they need with as little disruption as possible.

The Local Account

The Local Account is published annually to keep our residents informed about key priorities within Social Care and Public Health and how these help improve the lives of vulnerable adults in Buckinghamshire.

Download the 2015-16 Local Account.

Local Account Easy Read

Market position statements

The Council has a responsibility to develop a diverse and sustainable market of service providers that can provide people with high quality, personalised care and support - regardless of who pays for their care.

We do this through commissioning quality services that focus on wellbeing, and through other interventions such as supporting innovative projects with grant funding.

Our approach is to ensure that people have a choice as to how their needs are met, with an emphasis on prevention, enablement, reducing loneliness and social isolation, and promoting independence as ways of achieving and exceeding people's desired outcomes.

Our general market position statement contains information on needs, demand and trends in the local care market, and sets out our policy and strategy in further detail.

The Market Position Statement is the start, not the end point, of how Buckinghamshire County Council and the NHS Buckinghamshire Clinical Commissioning Group (CCG) engages with providers around key areas of transformation across health and social care.


Buckinghamshire County Council’s first market position statement was produced in April 2015 for Adult Social Care. The Spring Refresh 2016 document provides updates a year on and again sets out our vision for the future of the local social care market.

General market position statement (March 2015)

Market Position Statement Spring Refresh (2016)


For 2018, in order to communicate clearly and succinctly with a range a providers there will be a set of three Market Position Statements. These  will be published in the following order:

I. Prevention, Early Help and supporting people at a community level

II. Housing and accommodation solutions for people with care and support needs

III. Technology – enabling people to stay connected and stay independent

The 'Buckinghamshire’s Health and Social Care Market Position Statement 2018- 2022 for Prevention, Early Help and supporting people at a community level' is below.

Market Position Statement Prevention 2018 - 2022


There is also a separate statement on provision of specialist housing for vulnerable adults.

Specialist housing position statement (2014-2015)

Specialist housing position statement update (March 2015)

Specialist housing position statement update and recommendations (December 2016)

Buckinghamshire Specialised Housing MPS 2016

Joint commissioning strategies

Some of our services for vulnerable adults are jointly commissioned, with the involvement of different County Council services, the NHS, and other agencies. Joint commissioning strategies set out the needs situation in Buckinghamshire and how the different organisations come together to provide relevant services.

Joint autism strategy (2015-2018)

Adult mental health commissioning strategy (2015-2018)

Multi-agency transitions protocol (July 2015) - supporting young people with special educational needs and disabilities from age 14 Into adulthood.

Dementia Joint Commissioning Strategy 2015

Joint engagement report for dementia services (September 2015)

Carers strategy 2015 to 2019

Operational Framework for the Management of Provider Concerns

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