Young people's charter

We promise you...

Trustworthy, understanding and friendly staff
Supportive staff who will help you
Information support and guidance
Equal treatment
Opportunities to enjoy yourself!
Confidentiality
Wherever possible, local access to youth workers in other places i.e., on the streets, if you are unable to use the centres.
A warm, friendly and comfortable environment, where you can chill out
That your opinions on the service be valued, listened to, and where possible, acted upon
Opportunities to learn and develop new skills in good, clean facilities
To treat you with respect
To encourage your confidence